First I thought of my broadband connection, which is very essential for both me and my wife. without internet in house, I cannot even think about going home..It will be a hell lot of problem for my wife, since she does most of her work from home...
I enquired BSNL about transferring connection and I was not sure about how much time it will take for the transfer. I love BSNL because it is really good, when it starts working and it is really bad to make it work when it is not working. I was not ready to take any chance and I inquired for Airtel broadband connection.
Guys from Airel were very good...they called me up and got the proper address, did a feasibility study and said "Two ports are available" . They came to my house and collected all the required details and a cheque for Rs 2247/-. I applied for this connection in my wife's name. Once Cheque was encashed I started to see the real color of Airtel. Hey man they are terrible...they are inhuman...they are extraordinary cheaters...
Once cheque for en cashed, some one from Airtel called me up and told me that Main line has got choked and we will not be able to give broadband connection and you will receive your cheque in a week. Week became month an after consistent fights with customer care, I got a cheque in the name of my wife. I was relieved..... but it stayed like that for only two days since I realized that my wife's name in cheque is incorrect. Her initial was mentioned as "S" instead of "R"....
Again one more saga of getting cheque in correct name started like a epic serial "Guptagamini" in E-tv Kannada. I called up Airtel customer care and informed about the same problem. They asked me to return cheque in a near by Airtel customer care centre and get the Acknowledgment...you will get corrected cheque in a two or three days.
I have returned the cheque on 15th October, today is 3rd November and I have not received any cheque till date. I have escalated it to next level in customer care... No use...They are not even thinking of returning back my money...
I went through lot of complaints in net and it seems Airtel is running a scam to loot money from people. A better way to cheat and a better way to make money...
With my experience, I feel that there is no difference between Government and non Government organisations. All are here to cheat people and rob their precious time...
